Need Help? Call our Technical Staff:

FREQUENTLY ASKED QUESTIONS

Q: Can I purchase replacement batteries?
A: Yes – We stock only the highest quality batteries. Replacing your batteries with cheap or inferior batteries will severely affect the performance of your unit.

Q: Does it come with an air compressor and/or work light?
A: No – We supply high quality Jumpstarters without gimmicky accessories that drain on the units ability to jumpstart a vehicle, however some models have a guide light in the clamps.

Q: Do Jump Starter Australia packs come with a warranty?
A: Yes – All of our units come with a 12 month warranty. Please see the warranty terms.

Q: There is no power at the clamps
A: Please check fuse (on fused units), and replace with spare if necessary.

Q: My unit is fully charged but it won’t start a vehicle
A: Sounds like a battery issue. Please call (02) 8917 2028 and we will discuss options with you.